Terms of service

These terms apply to packwolf.ai, access-request flows, documentation, beta invitations, and any PACKWOLF services made available without a separate signed agreement. If your organization signs a beta agreement, order form, DPA, security addendum, or master services agreement with PACKWOLF, that signed document controls for the covered service.

Submitting an access request does not create a customer relationship or guarantee an invitation. We may accept, decline, defer, or close access requests at our discretion.

You are responsible for accurate account information, safeguarding credentials, keeping API keys and connected-system tokens secure, and all activity under accounts you control. Tell us promptly if you believe an account, token, or workspace has been compromised.

PACKWOLF is currently a closed beta. We may add or remove features, change limits, suspend risky workflows, require additional approvals, or end beta access where needed to protect customers, the service, or our roadmap.

You retain ownership of customer content, including prompts, files, agent instructions, workflow definitions, memory, traces, approvals, connected-system data, and outputs. You grant PACKWOLF the rights needed to host, process, transmit, display, secure, and support that content for the service you choose.

AI outputs can be inaccurate, incomplete, offensive, or unsuitable for a specific use. You are responsible for reviewing outputs, configuring approvals, and deciding whether an agent may take action in external systems. PACKWOLF is a workbench for delegated work, not a substitute for professional judgment where the stakes require it.

Do not use PACKWOLF to violate law, infringe rights, attack systems, bypass access controls, generate malware, exfiltrate data, spam people, deceive users, create illegal or high-risk automated decisions without required human review, or process regulated data in a way your agreement does not allow.

You may not probe, scan, overload, reverse engineer, scrape, resell, sublicense, or benchmark PACKWOLF in a misleading way without written permission. Fair security research should follow our vulnerability disclosure path on the security page.

PACKWOLF can call model providers, APIs, MCP servers, databases, browsers, repositories, messaging tools, and other systems you configure. Those services are not controlled by PACKWOLF unless we expressly provide them as part of a signed customer agreement.

You are responsible for having the rights, permissions, and provider terms needed for the services you connect. Where PACKWOLF manages a provider relationship on your behalf, the applicable DPA, subprocessor notice, and customer agreement describe that processing.

We design PACKWOLF around isolation, audit trails, permission gates, and deployment choices. Security details are summarized at /security. You are responsible for configuring workspaces, approvals, connected tools, users, API keys, and local environments appropriately for your risk level.

Beta support is provided through the channels we identify during onboarding. We may update, suspend, throttle, or discontinue beta features, especially where needed for safety, security, reliability, or legal compliance.

Non-public PACKWOLF beta materials, roadmap details, credentials, security information, and private workspace details should be treated as confidential unless we agree otherwise in writing.

If you send product feedback, bug reports, ideas, or suggestions, we may use them without restriction or compensation. We will not publish your confidential workspace content or identify your organization as a customer without permission.

The website and beta services are provided as available. To the maximum extent allowed by law, PACKWOLF disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

Where a signed agreement applies, its warranty, service-level, indemnity, and liability terms control. Nothing in these terms limits liability that cannot be limited by law.

We may update these terms as the product matures. Material changes will be posted here before they take effect when practical. Continued use after the effective date means you accept the updated terms.

We may suspend or terminate access if you violate these terms, create security or legal risk, stop participating in the beta, or use the service in a way that could harm PACKWOLF, customers, or third parties.

PACKWOLF is a trademark of PACKWOLF. Third-party product and company names belong to their respective owners. Comparisons on this site are based on public information, product testing, or disclosed capabilities as of the stated page date and are provided for evaluation.

Questions about these terms, legal notices, beta agreements, or procurement go to legal@packwolf.ai. Privacy requests go to privacy@packwolf.ai.